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Legal Documents

  • 01Terms of ServicePDF
  • 02Privacy PolicyPDF
  • 03AML/KYC PolicyPDF
  • 04Data Processing Agreement (DPA)PDF
  • 05Cookie PolicyPDF
  • 06Fee SchedulePDF
  • 07Acceptable Use PolicyPDF
  • 08Refund & Dispute PolicyPDF
  • 09Data Retention PolicyPDF
  • 10Sanctions Compliance PolicyPDF
  • 11Risk Management PolicyPDF
  • 12Information Security PolicyPDF
  • 13Incident Response PolicyPDF
  • 14SLAPDF
  • 15API Terms of UsePDF
  • 16Referral Programme TermsPDF
  • 17Vulnerability Disclosure PolicyPDF
  • 18End User Privacy NoticePDF

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Cryptadium

Secure crypto payments for business.

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  • License
  • User agreement
  • Privacy policy

DUALPAY, S.A. de C.V., operating under the brand Cryptadium, is incorporated in San Salvador, El Salvador (NIT: 0526-070725-101-8) and is registered as a Bitcoin Service Provider (BTCSP) with the National Digital Assets Commission (CNAD), registration code 68af4cefe8a00a3181b9878b. The Company provides custodial wallet infrastructure and digital asset processing services exclusively to legal entities. Registered office: 89 Avenida Norte y Calle El Mirador, Local 201-A, Colonia Escalón, Edificio WTC, Torre I, Piso 2, San Salvador, El Salvador. Regulatory channel: for regulatory queries regarding digital assets in El Salvador, the competent authority is the National Digital Assets Commission (CNAD). The exact channel to submit queries or complaints to CNAD will be published upon confirmation with the Salvadoran legal counsel.

Contacts
  • General inquiries, support:support@cryptadium.com
  • Legal matters:compliance@cryptadium.com
  • AML:aml@cryptadium.com
  • Data protection:privacy@cryptadium.com
  • Personal data:dpo@cryptadium.com
  • Legal questions:legal@cryptadium.com
  • Security:security@cryptadium.com
  • Security incidents:incidents@cryptadium.com
  • Sales, partnership:sales@cryptadium.com
© 2026 Cryptadium. All rights reserved.CNAD licensed · El Salvador